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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Turtle Beach Resort offers family-friendly accommodations with fully self-contained one, two, and three-bedroom apartments, featuring private balconies or patios overlooking 4.5 hectares of lush gardens. Typical amenities include an onsite restaurant, convenience store, and a water park with multiple pools and slides.

Rooms & Facilities

The apartments at Turtle Beach Resort are designed for comfort, featuring air conditioning, full kitchens, and laundry facilities. Guests can choose from one, two, or three-bedroom options, accommodating families of up to seven individuals. Each apartment includes a private outdoor space and essential amenities such as flat-screen TVs and complimentary toiletries.

Dining & Nearby Options

Dining options include The Deck, an onsite restaurant and bar offering a diverse all-day menu, plus easy access to nearby eateries like Mermaid Beach Seafoods and Subway. The convenience store on-site supplements dining needs with basic supplies.

Leisure & Activities

The recreational amenities include a grand pool complex with four swimming areas, a children’s water park, a mini-golf course, and a cinema with multiple showings. Additionally, guests can utilize tennis courts and join the kids club program available for children aged 4-12.

Services & Local Area

Turtle Beach Resort features convenient services such as a 24-hour reception, underground parking, and shuttle transfers to local theme parks. Transportation options also include bus stops nearby, providing easy access to local attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Two-Bedroom Suite
Max:
6 persons
865 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Superior One-Bedroom Apartment
Max:
3 persons
595 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Superior Two-Bedroom Apartment
Max:
5 persons
830 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Mermaid Beach1400 ft
Airports
Gold Coast (OOL) 10.5 mi
Brisbane (BNE) 58.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Free on-site car park
  • Safe deposit box
  • Reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Video games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Aqua park
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Balcony
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218
Map view
2346 Gold Coast Highway, Mermaid Beach, Australia, 4218
Nearby
Store
Blockbuster Kiosk Mermaid Beach Night Owl
1200 ft
Restaurants
Vivre A Vie
1500 ft
2364 Gold Coast Hwy
Mandarin Court
1400 ft
2374 Gold Coast Hwy
Lucky Buddha Thai Restaurant
1500 ft
2375 Gold Coast Hwy
Jimmy's Kitchen
1400 ft
2378 Gold Coast Hwy
Poke Poke
1500 ft
2375 Gold Coast Hwy Shop 10a
The Thai Restaurant
1500 ft
2376 Gold Coast Hwy
Background Barista
1500 ft
2375 Gold Coast High Way Mermaid Village
Trio Romano
700 ft
2392 Gold Coast Hwy
Bistro Lamp Deux
700 ft
2375 Gold Coast Hwy Mermaid Village
Canvas Espresso
1100 ft
Gold Coast Highway Shop 7/2221 Nobby Beach

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
7.0/10
Very good
Rooms
6.0
Location
8.0
Service
6.8
Dining
7.0
Guest reviews
7.0/10
based on 5 reviews
7.9
7.9/10 based on 2371 reviews
Rory
United Kingdom, February  2025
8.6/10

Our family had a fantastic time at Turtle Beach Resort. The two-bedroom apartment was clean and well-appointed, and the kids loved the various pools and water slides. The only downside was the noise level near the water park, which might not suit those looking for a quieter experience. Overall, it's a great family-friendly option, and we appreciated the value for money with the amenities provided.

Rooms
8.0
The two-bedroom apartment was spacious and well-maintained, perfect for our family’s needs.
Service
9.0
The staff seemed genuinely happy, which made our interactions enjoyable. The reception provided useful assistance with tickets and local recommendations.
Location
9.0
The resort is conveniently located a short walk from the beach and nearby shopping, which was great for exploring.
Dining
9.0
The deck restaurant offered a diverse menu with very reasonable prices, so we didn't feel the need to eat out elsewhere.
Facilities
8.0
The water slides, splash park, and mini-golf kept the kids entertained, and the large pool area was well-maintained.
Connor
United Kingdom, January  2025
6.8/10

We had a wonderful stay at this resort, enjoying the beautiful gardens and the great pools. However, our room left a lot to be desired, as it was quite run down and had some cleanliness issues. The overall experience was fun for the kids, but the room conditions made it less than ideal for a family vacation.

Rooms
5.0
The room was very run down and not as clean as we expected, with issues like sticky floors and old furnishings. The hard beds and noise from the parking area were also disappointing.
Service
6.0
The staff was friendly, but it seemed like management was not adequately addressing the cleanliness concerns.
Location
9.0
The resort is set in beautiful tropical gardens and close to attractions that kids love, making it convenient for family outings.
Dining
Facilities
8.0
The pools and gardens are well-maintained and enjoyable, providing lots of fun for children.
Jack
United Kingdom, December  2024
6.2/10

My stay at the resort was quite a mixed bag. While the unit I ended up with was somewhat comfortable, I couldn't overlook the dated experience and the lack of accessibility due to no lifts. The recreational facilities were decent, but distances were frustrating. On the plus side, the pools and slides were enjoyable for kids, though their hours were limited. Given the price we paid, I expected more in terms of service and room quality.

Rooms
6.0
The unit was comfortable but dated, and I found it quite a trek from the recreational facilities. Given the state of the room, I would rate it a 6.
Service
5.0
While the service didn't stand out, I was disappointed that there was no room service and I had to pick up my own food.
Location
8.0
The location was quite good, being close to Pacific Fair and several nice restaurants, which made eating out easy.
Dining
5.0
Dining options were average, and I found the food selection to be quite limited. I would rate it a 5.
Facilities
7.0
The pools and water slides were enjoyable, but I was disappointed with the closing hours and the layout as it required too much walking.
Nicholas
United Kingdom, November  2024
8.8/10

Our family had an enjoyable stay at this resort! The kids absolutely loved the pools, and we had delicious meals at the deck restaurant. However, accessing the beach required crossing a highway, which was a bit inconvenient, and the location isn't very close to public transport options for getting to Surfers Paradise. Overall, it was a fun experience, especially for the children.

Rooms
9.0
The ground floor apartment was perfect for our family, spacious and conveniently located near the pools and restaurant.
Service
10.0
The staff were extremely helpful and attentive, addressing any room issues promptly.
Location
7.0
The resort is a bit far from the beach due to the highway crossing, but it's close to various amenities.
Dining
9.0
Meal options at the deck restaurant were enjoyable, with some of the best chips and pizza we've had.
Facilities
9.0
The pools and kids' splash zone were fantastic, providing endless fun for the little ones.
Iain
United Kingdom, October  2024
5.4/10

I had a mixed experience at this resort. The gardens and pool areas were beautifully maintained, which added to its charm. However, my room was a disappointment; it felt outdated and cleanliness was an issue. The presence of cockroaches was particularly off-putting. It’s unfortunate because the overall setting is lovely, but I wouldn’t return due to these issues.

Rooms
5.0
My room was very run down, with patches on the walls and sticky floors. The presence of cockroaches in the apartment was unacceptable.
Service
5.0
The service was lacking as well. I had to complain multiple times about the cockroaches before any action was taken, which didn’t resolve the issue.
Location
7.0
The resort is set in a beautiful area with well-maintained gardens and pool, but my room was too close to the noisy underground parking, which disrupted my sleep.
Dining
5.0
On-site dining options were overpriced and didn’t meet my expectations, making me prefer to look for alternatives nearby.
Facilities
8.0
The facilities, like the pool and gardens, were well kept, which added to the overall appeal of the resort.
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Rooms and Guests2 Guests, 1 Room