Turtle Beach Resort, Mermaid Beach
About Resort
Turtle Beach Resort, a 5-star family-friendly Mermaid Beach hotel, features spacious self-contained apartments and a range of leisure facilities, including a
Rooms & Amenities
Accommodation options at Turtle Beach Resort include
Dining & Leisure
Dining at
Recreation & Activities
Turtle Beach Resort offers a variety of leisure activities, including an
Services & Local Area
For convenience, Turtle Beach Resort provides a shuttle service to local attractions and theme parks. The closest supermarket,
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- Reception
- No pets allowed
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Cycling
- Tennis court
- Bowling
- Golf course
- Archery
- Aerobics
- Fishing
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Video games
- Children's menu
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Balcony
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Reviews and Ratings
Our family had a fantastic time at Turtle Beach Resort. The two-bedroom apartment was clean and well-appointed, and the kids loved the various pools and water slides. The only downside was the noise level near the water park, which might not suit those looking for a quieter experience. Overall, it's a great family-friendly option, and we appreciated the value for money with the amenities provided.
We had a wonderful stay at this resort, enjoying the beautiful gardens and the great pools. However, our room left a lot to be desired, as it was quite run down and had some cleanliness issues. The overall experience was fun for the kids, but the room conditions made it less than ideal for a family vacation.
My stay at the resort was quite a mixed bag. While the unit I ended up with was somewhat comfortable, I couldn't overlook the dated experience and the lack of accessibility due to no lifts. The recreational facilities were decent, but distances were frustrating. On the plus side, the pools and slides were enjoyable for kids, though their hours were limited. Given the price we paid, I expected more in terms of service and room quality.
Our family had an enjoyable stay at this resort! The kids absolutely loved the pools, and we had delicious meals at the deck restaurant. However, accessing the beach required crossing a highway, which was a bit inconvenient, and the location isn't very close to public transport options for getting to Surfers Paradise. Overall, it was a fun experience, especially for the children.
I had a mixed experience at this resort. The gardens and pool areas were beautifully maintained, which added to its charm. However, my room was a disappointment; it felt outdated and cleanliness was an issue. The presence of cockroaches was particularly off-putting. It's unfortunate because the overall setting is lovely, but I wouldn't return due to these issues.