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From163US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218
-
Near Mermaid Beach Beach
Very good
7.9
8.1
/10
3.6
3.8
/5

Turtle Beach Resort, a 5-star family-friendly Mermaid Beach hotel, features spacious self-contained apartments and a range of leisure facilities, including a Splash Zone Water Park. Guests can enjoy an on-site restaurant and bar, along with amenities such as a kids' club and multiple swimming pools.

Rooms & Amenities

Accommodation options at Turtle Beach Resort include one, two, and three-bedroom apartments, each boasting a private balcony or patio overlooking 5 hectares of gardens. Fully self-contained, these apartments offer full kitchen and laundry facilities, air conditioning, and multiple flat-screen TVs in living and bedroom areas.

Dining & Leisure

Dining at The Deck, the resort's on-site restaurant and bar, features an all-day menu including pizza, burgers, and child-friendly meals. Guests can enjoy meals while watching activities in the Splash Zone or take advantage of the BBQ areas located throughout the resort.

Recreation & Activities

Turtle Beach Resort offers a variety of leisure activities, including an adult-only retreat pool, tennis and basketball courts, and a games room with arcade machines. The on-site kids club, Club Turtle, provides engaging activities such as Xbox gaming and movie screenings.

Services & Local Area

For convenience, Turtle Beach Resort provides a shuttle service to local attractions and theme parks. The closest supermarket, Woolworths Metro, is approximately 100 metres away, and the patrolled Mermaid Beach is just a short 300-metre walk from the resort.

Must-do experiences

  • Stroll through the Pacific Fair Shopping Centre for unique finds.
  • Try the famous fish tacos at the nearby Fish Emporium.
  • Visit the Gold Coast Arts Centre for local art and performances.
  • Take a sunset walk at Burleigh Heads National Park's stunning trails.
  • Explore the local farmers' market at Miami every Sunday morning.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
2 Bedroom Apartment Play & Unwind
2 persons
77 m² 
2 Single beds
Shower
Heating
2 Bedroom Family Apartment Play & Unwind
2 persons
80 m² 
1 King-size bed
Shower
Coffee machine
Family Two-Bedroom Suite
2 persons
80 m² 
1 King-size bed
Shower
Coffee machine
Superior One-Bedroom Apartment
2 persons
55 m² 
1 King-size bed
Shower
Heating
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Free on-site car park
  • Safe deposit box
  • Reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Archery
  • Aerobics
  • Fishing

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Balcony
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Dining Onsite

The Deck Restaurant & Bar offers a delightful fusion of Australian and local cuisines, providing a family-friendly atmosphere with modern comforts. Set against the backdrop of the bustling Splash Zone Water Park, it invites guests to relax and indulge in a variety of all-day dining options at any time.
Turtle Beach Resort Mermaid Beach Restaurant photo The photo shows a brightly lit arcade room with various arcade games. The walls are painted a dark purple, and the floor is covered in dark gray carpet. The lighting is primarily purple, creating a vibrant and energetic atmosphere.

There are several
Turtle Beach Resort Mermaid Beach Restaurant photo The photo shows an outdoor dining area, likely part of a restaurant or cafe. The space is covered by a white, modern-looking awning supported by wooden pillars. The floor is made of dark wooden planks. 

Several tables with chairs are arranged throug
Turtle Beach Resort Mermaid Beach Restaurant photo The photo shows the interior of a restaurant with a relaxed, open-air feel. The space is brightly lit, likely by natural light filtering in from large windows and a covered patio area. The floor is made of warm-toned wood. 

Several tables are scatte

The Deck Restaurant & Bar

Australian and Local
Ambiance
Family-friendly and modern, with views overlooking the Splash Zone Water Park.
Key Offerings
A versatile all-day dining menu includes options like seasonal cheese platters paired with fruits and savory biscuits, making it a perfect choice for leisure or casual family dining.
Reservation
Not needed
Open for breakfast, brunch, lunch, and dinner, making meal times convenient for all guests.

Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218
Map view
2346 Gold Coast Highway, Mermaid Beach, Australia, 4218
Nearby
Store
Blockbuster Kiosk Mermaid Beach Night Owl
350 m
Restaurants
Vivre A Vie
440 m
2364 Gold Coast Hwy
Mandarin Court
420 m
2374 Gold Coast Hwy
Marie Anitas
420 m
2364 Gold Coast Hwy
Lucky Buddha Thai Restaurant
450 m
2375 Gold Coast Hwy
Jimmy's Kitchen
420 m
2378 Gold Coast Hwy
Goccia Italian Pizzeria
490 m
Gold coast Highway Shop 1A-2375
Apres Surf
140 m
2376 Gold Coast Hwy
The Milkman's Daughter
410 m
1/43 Alfred St
Trio Romano
200 m
2392 Gold Coast Hwy
Honey Bee & Saint
340 m
2395 Gold Coast Hwy
Explore Mermaid Beach
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Pacific Fair Shopping Centre
Pacific Fair Shopping Centre
20 minutes' walk
A premier shopping destination with over 400 stores, dining options, and a cinema. Enjoy a lively atmosphere and special events.
The Star Gold Coast
The Star Gold Coast
25 minutes' walk
A luxurious resort and casino featuring world-class dining, entertainment options, and a vibrant nightlife scene.
Gold Coast Convention and Exhibition Centre
Gold Coast Convention and Exhibition Centre
30 minutes' walk
A major venue for conferences and events showcasing diverse exhibitions and trade shows throughout the year.
Ken Mansbridge Park
Ken Mansbridge Park
16 minutes' walk
A family-friendly park with playgrounds, picnic areas, and sports facilities, perfect for an afternoon of relaxation or fun.
Water Sports at North Burleigh Beach
25 minutes' walk
Beachfront water sports including paddleboarding and surfing. Rentals and lessons available for all skill levels.
Yoga at The Spit
15 minutes' walk
Relaxing ocean-view yoga sessions, perfect for rejuvenation. Check local listings for classes, often held daily.
Vivre A Vie
Vivre A Vie
6 minutes' walk
A French-inspired café offering fresh pastries and gourmet coffee. Ideal spot for a casual brunch or coffee break.
Mandarin Court
Mandarin Court
6 minutes' walk
Authentic Chinese cuisine with signature dishes like Peking duck. Family-friendly with options for takeaway.
Lucky Buddha Thai Restaurant
Lucky Buddha Thai Restaurant
6 minutes' walk
A vibrant Thai eatery known for flavorful curries and fresh ingredients. Vegetarian options available; reservations recommended.
Dracula's Cabaret Gold Coast
30 minutes' walk
A unique dining and entertainment experience featuring a theatrical show of music, comedy, and dance. Must-see for nightlife!
19 Karen Contemporary Artspace
19 Karen Contemporary Artspace
15 minutes' walk
A contemporary art gallery showcasing works by local and international artists. Host to regular exhibitions and events.
Getting around
City Centre
Mermaid Beach5 min  ·  400 m
Airports
Gold Coast, QLD (OOL)26 min  ·  16.9 km
Brisbane, QLD (BNE)141 min  ·  93.6 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.9
7.9/10 based on 2170 reviews
Rory
United Kingdom, February  2025
8.6/10

Our family had a fantastic time at Turtle Beach Resort. The two-bedroom apartment was clean and well-appointed, and the kids loved the various pools and water slides. The only downside was the noise level near the water park, which might not suit those looking for a quieter experience. Overall, it's a great family-friendly option, and we appreciated the value for money with the amenities provided.

Rooms
8.0
The two-bedroom apartment was spacious and well-maintained, perfect for our family's needs.
Service
9.0
The staff seemed genuinely happy, which made our interactions enjoyable. The reception provided useful assistance with tickets and local recommendations.
Location
9.0
The resort is conveniently located a short walk from the beach and nearby shopping, which was great for exploring.
Dining
9.0
The deck restaurant offered a diverse menu with very reasonable prices, so we didn't feel the need to eat out elsewhere.
Facilities
8.0
The water slides, splash park, and mini-golf kept the kids entertained, and the large pool area was well-maintained.
Connor
United Kingdom, January  2025
7.6/10

We had a wonderful stay at this resort, enjoying the beautiful gardens and the great pools. However, our room left a lot to be desired, as it was quite run down and had some cleanliness issues. The overall experience was fun for the kids, but the room conditions made it less than ideal for a family vacation.

Rooms
5.0
The room was very run down and not as clean as we expected, with issues like sticky floors and old furnishings. The hard beds and noise from the parking area were also disappointing.
Service
6.0
The staff was friendly, but it seemed like management was not adequately addressing the cleanliness concerns.
Location
9.0
The resort is set in beautiful tropical gardens and close to attractions that kids love, making it convenient for family outings.
Dining
Facilities
8.0
The pools and gardens are well-maintained and enjoyable, providing lots of fun for children.
Jack
United Kingdom, December  2024
6.2/10

My stay at the resort was quite a mixed bag. While the unit I ended up with was somewhat comfortable, I couldn't overlook the dated experience and the lack of accessibility due to no lifts. The recreational facilities were decent, but distances were frustrating. On the plus side, the pools and slides were enjoyable for kids, though their hours were limited. Given the price we paid, I expected more in terms of service and room quality.

Rooms
6.0
The unit was comfortable but dated, and I found it quite a trek from the recreational facilities. Given the state of the room, I would rate it a 6.
Service
5.0
While the service didn't stand out, I was disappointed that there was no room service and I had to pick up my own food.
Location
8.0
The location was quite good, being close to Pacific Fair and several nice restaurants, which made eating out easy.
Dining
5.0
Dining options were average, and I found the food selection to be quite limited. I would rate it a 5.
Facilities
7.0
The pools and water slides were enjoyable, but I was disappointed with the closing hours and the layout as it required too much walking.
Nicholas
United Kingdom, November  2024
8.8/10

Our family had an enjoyable stay at this resort! The kids absolutely loved the pools, and we had delicious meals at the deck restaurant. However, accessing the beach required crossing a highway, which was a bit inconvenient, and the location isn't very close to public transport options for getting to Surfers Paradise. Overall, it was a fun experience, especially for the children.

Rooms
9.0
The ground floor apartment was perfect for our family, spacious and conveniently located near the pools and restaurant.
Service
10.0
The staff were extremely helpful and attentive, addressing any room issues promptly.
Location
7.0
The resort is a bit far from the beach due to the highway crossing, but it's close to various amenities.
Dining
9.0
Meal options at the deck restaurant were enjoyable, with some of the best chips and pizza we've had.
Facilities
9.0
The pools and kids' splash zone were fantastic, providing endless fun for the little ones.
Iain
United Kingdom, October  2024
6.6/10

I had a mixed experience at this resort. The gardens and pool areas were beautifully maintained, which added to its charm. However, my room was a disappointment; it felt outdated and cleanliness was an issue. The presence of cockroaches was particularly off-putting. It's unfortunate because the overall setting is lovely, but I wouldn't return due to these issues.

Rooms
5.0
My room was very run down, with patches on the walls and sticky floors. The presence of cockroaches in the apartment was unacceptable.
Service
5.0
The service was lacking as well. I had to complain multiple times about the cockroaches before any action was taken, which didn't resolve the issue.
Location
7.0
The resort is set in a beautiful area with well-maintained gardens and pool, but my room was too close to the noisy underground parking, which disrupted my sleep.
Dining
5.0
On-site dining options were overpriced and didn't meet my expectations, making me prefer to look for alternatives nearby.
Facilities
8.0
The facilities, like the pool and gardens, were well kept, which added to the overall appeal of the resort.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
Maximum capacity of extra beds in a room is 2. 
Pets
Pets are not allowed.
Number of rooms:
422
Former name
turtle beach resort - amazing facilities with free wifi and netflix!
FAQs
About Turtle Beach Resort
What is the distance from Turtle Beach Resort to the nearest beach?
The resort is located approximately 300 m from the white sands of Mermaid Beach.
What are the check-in and check-out times at Turtle Beach Resort?
Check-in is at 15:00 and check-out is at 10:00.
Is parking available at Turtle Beach Resort?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Turtle Beach Resort?
The Deck Restaurant and Bar offers an all-day dining menu including wood-fired pizzas and salads.
What recreational facilities does Turtle Beach Resort provide?
The resort features four outdoor swimming pools, a mini-golf course, a fitness centre, and a game room.
Are there any nearby restaurants to Turtle Beach Resort?
Nearby restaurants include Marie Anitas, Mermaid Beach Seafoods, and Subway, all located within 500 m.
Does Turtle Beach Resort offer a kids' club?
The resort features a dedicated kids' club with pre-arranged activities and entertainment.
What amenities can guests find in the rooms at Turtle Beach Resort?
Rooms include free Wi-Fi, flat-screen TVs, air conditioning, and full kitchen and laundry facilities.
What is the closest airport to Turtle Beach Resort?
Gold Coast Airport is approximately 20 km from the resort.
What are some activities available at Turtle Beach Resort?
Guests can enjoy activities such as canoeing, cycling, fishing, and snorkelling.
How far is Turtle Beach Resort from Surfers Paradise?
The resort is about 10 km from Surfers Paradise.
Is there a shuttle service available from Turtle Beach Resort to the airport?
The resort offers a paid airport shuttle service for guests.

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22Dec2025Select date
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Rooms and Guests2 Guests, 1 Room

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Turtle Beach Resort Mermaid Beach Amenities photo The photo shows a vibrant water play area, likely at a resort or park, under a clear blue sky. The main focus is on a large, colorful water slide complex. 

There are several slides visible, including a bright green one curving downwards and another

Turtle Beach Resort

7.9
Very good2170 reviews
400 m from center
147 US$
163 US$
per night
Mobile-only price